1. How can I open an account with you?

Atlantic limousine welcomes corporate and personal accounts. We offer personalized service to every client whether you are a first time client or a frequent client. You may open an account and make reservations by phone or Fax or on line with our Contact form.

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2. What types of payment do you accept?

Atlantic limousine accepts credit cards such as Visa, Discover, American Express, MasterCard. and cash are also welcomed. In the event that a ride is reserved under a corporate account, the driver will provide the passenger with a invoice. Once the customer signs the invoice, the ride is then processed and billed through the office to the corporate account.

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3. What is the correct procedure to cancel my trip without being charged?

Atlantic limousine requires 24 hours notice prior for airport/local sedan services, and a minimum of 7 days notice for hourly/ stretch limousine services. If you do not cancel your trip within this time frame then you will be charged the fare price.

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4. Will I be picked up if my airport pickup is delayed, diverted, or ahead of Schedule?

Atlantic limousine dispatch department checks airport arrival times for each airport reservation. Drivers are kept informed of their passengers’ airport pickups. Waiting time begins 15 minutes after the airline’s scheduled arrival time. All airport pickups are made inside the airport terminals in the baggage claim area unless otherwise requested in advance.

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5. Will I be charged for “No Show”?

Passengers must notify the office of any changes and /or cancellations to their reservations. They must notify the office of changes or cancellation within 24 hours for airport/local sedan services and a minimum of 7 days notice for hourly/ stretch limousine services. They will then be given a new cancellation number for reference. If a passenger is a “No Show” they will be charged the fare price.

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6. How do I apply for a corporate account?

You may apply for a corporate account either by phone or online with our Contact Form. You may also fax us the new account application to 703-433-0771. Upon receiving the new account application, an office representative will contact you to further complete the process for opening a new corporate account.

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ATLANTIC LIMOUSINE SERVICE
TOLL FREE: 1-800-897-5473
OFFICE: 703-433-0444
FAX: 703-433-0771
info@atlanticlimousineservice.com

 

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